SHIPPING & RETURNS
Our Shipping Policy
At s and moon, we use only the most reliable and eco-friendly shipping methods to get your purchases to you. Our packaging is also sustainable and biodegradable. Shipping costs are calculated at checkout based on the weight and size of your order. We aim to get your order to you within 3-5 business days, but please allow up to 7 business days for shipping. If you have any questions or concerns about shipping, please don't hesitate to contact us.
Our Return & Exchange Policy
At s and moon, we want you to love your purchase. If for any reason you are not satisfied with your order, please contact us within 14 days of receiving it to arrange for a return or exchange. Please note that items must be in their original condition and packaging to be eligible for a return or exchange. Shipping costs for returns or exchanges are the responsibility of the customer unless the item is faulty or damaged. If you have any questions or concerns about returns or exchanges, please don't hesitate to contact us.